Driveaway Auto Audit Terms and Conditions

Trademarks

The trademarks, names, logos and service marks (collectively "trademarks") displayed on this website are registered and unregistered trademarks of the Website Owner. Nothing contained on this website should be construed as granting any licence or right to use any trademark without the prior written permission of the Website Owner.

External Links

External links may be provided for your convenience, but they are beyond the control of the Website Owner and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk. When visiting external links you must refer to that external websites terms and conditions of use. No hypertext links shall be created from any website controlled by you or otherwise to this website without the express prior written permission of the Website Owner. Please contact us if you would like to link to this website or would like to request a link to your website.

Warranties

The Website Owner makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website.

Disclaimer of Liability

The Website Owner shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, you or your company's personal information or material and information transmitted over our system. In particular, neither the Website Owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any information.

Use of the Website

The Website Owner does not make any warranty or representation that information on the website is appropriate for use in any jurisdiction (other than Great Britain ). By accessing the website, you warrant and represent to the Website Owner that you are legally entitled to do so.

Entire Agreement

These website terms and conditions constitute the sole record of the agreement between you and the Website Owner in relation to your use of the website. Neither you nor the Website Owner shall be bound by any express tacit or implied representation, testing , promise or the like not recorded herein. Unless otherwise specifically stated these website terms and conditions supersede and replace all prior commitments, undertakings or representations, whether written or oral, between you and the Website Owner in respect of your use of the website.

Alteration

The Website Owner may at any time modify any relevant terms and conditions, policies or notices. You acknowledge that by visiting the website from time to time, you shall become bound to the current version of the relevant terms and conditions (the "current version") and, unless stated in the current version, all previous versions shall be superseded by the current version. You shall be responsible for reviewing the then current version each time you visit the website.

Conflict

Where any conflict or contradiction appears between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.

Cession

The Website Owner shall be entitled to cede, assign and delegate all or any of its rights and obligations in terms of any relevant terms and conditions, policies and notices to any third party.

Severability

All provisions of any relevant terms and conditions, policies and notices are, notwithstanding the manner in which they have been grouped together or linked grammatically, severable from each other. Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to voidness, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as pro non scripto and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.

Applicable laws

Any relevant terms and conditions, policies and notices shall be governed by and construed in accordance with the laws of Great Britain without giving effect to any principles of conflict of law. You hereby consent to the exclusive jurisdiction of the High Court of Great Britain in respect of any disputes arising in connection with the website, or any relevant terms and conditions, reporting and notices or any matter related to or in connection therewith.

Comments or Questions

If you have any questions, comments or concerns arising from the website, the privacy policy or any other relevant terms and conditions, policies and notices or the way in which we are handling your personal information please contact us.

Cancellation and Refund Policy

Our vehicle testing software uses expert external providers , this means that in the unlikely event of you being dissatisfied with your testing results in any way, you have the right request a refund.

Your Vehicle testing report cannot be can be cancelled once it has been actioned.

You can cancel the Auto Audit test up to 24 hours before the agreed testing appointment This is providing that notification of cancellation is received by email or post within the 24 hours before the test.

Upon receipt of a written cancellation request, where a refund is due, it will be made within 7 working days to the originating payment method.

Full cancellation details can also be found in the terms and conditions issued to you by your Auto Audit provider.

Charges

All documents are delivered electronically and are emailed free of charge immediately after Auto Audit purchase payment is made.

A request for hard copy documents to be posted will incur a charge at the current 1st class postage charge.

Clients who make telephone requests for changes to address or registration number will incur a fee of £10.00.

Liability Disclaimer

It is your responsibility to confirm your own and the vehicle's eligibility for the cover you are purchasing. You should use your own skill and judgement to select the policy and benefits most appropriate for your circumstances. We have provided the means to do so in each products terms and conditions.

We accept no liability for any losses or damage incurred as a result of; the product holders non-compliance with product Terms & conditions or fitness for purpose. We make no recommendations as to the suitability of these vehicle testing products and you will be responsible for complying with the terms and conditions of your product, any information provided may not address your individual requirements and you take full responsibility for your own decision as to your suitability for any product purchased. Neither we nor any officer or employee of Driveaway Motoring Services Ltd will be liable (whether in negligence or otherwise) to any person for any error, omission, or incompleteness of the information on this web site or lack of availability of the web site.

Cancellation & Further Investigation

Driveaway Motoring Services Ltd shall not be automatically bound to accept the completion or acceptance of any testing product purchased online. It reserves the right to further investigate the client and vehicles circumstances, should they feel the need arise.

Driveaway Motoring Services Ltd, reserves the right to request further information that may include (but not limited to):

1. The further stipulation of certain security features to the vehicle, not limited to tracking devices. Proof of tracking device may also be requested by Driveaway Motoring Services Ltd and insurance limited to the provision of this device.

2. Previous insurance history, including Total Losses and evidence of No Claims Bonus for Motor Insurance.

For new Policies, Driveaway Motoring Services Ltd will use Glasses Guide to check the real-time, retail value of car prices against the purchase price of the vehicle given

We may cancel this insurance if in Our opinion You have at any time:

• a. given Us false or incomplete information
• b. agreed to help anyone try to take money from Us dishonestly,
• c. failed to meet the terms and conditions of this insurance
• d. failed to act honestly towards Us.
• e. non-payment of premium.
• f. threatening and abusive behaviour
• g. not agreed to the provision of any additional security features, if requested.
• h. provided additional information (including previous driving history, such as total losses, and vehicle security) that does not, in our sole opinion, meet our criteria for your chosen policy.

Consent to Receive Electronic Records

You agree that Driveaway Auto Audit (Driveaway Motoring Services Ltd), whether on its own behalf, and/or on behalf of a product provider and/or third parties may utilize the Internet, e-mail, digital media or the like to transmit records and/or related information to policyholders.

This agreement informs you of your rights when conducting these transactions electronically with this agency from whom we may receive and/or transmit your records.

Before agreeing to receive records electronically, you must determine if you have the necessary hardware and software to access and retain these Records electronically. To access your Records, you will need an electronic mailing address, Adobe Acrobat Reader and a personal computer or other device which is capable of accessing the Internet.

To retain your Records, your access device must have the ability to download to your hard drive, or any external media storage, or to print the records.

If, after You have consented to the terms and conditions of this Agreement, a change in your hardware or software requirements needed to access electronic Records creates a material risk that you will not be able to access or retain subsequent electronic records which are the subject of this agreement, upon request, we will provide you with a hard copy of the documents via Royal Mail.

Your consent to receipt of electronic records applies to any and all records, policy documents, certificates, payment receipts and/or any information or electronic communications related to your policy. You can receive records required at this website or through the electronic mail address you provide. It is solely your responsibility to update us of any changes of postal address or electronic mail address. We cannot accept any liability for your failure to update our records accordingly.

Option to obtain paper copies of Records

You have the option to request that we provide you with paper copies of those records we provide to you electronically at this website, or through the electronic mail address you provide. If you wish to obtain the Records in non-electronic form, send your request to Driveaway compliance email to admin@driveawayautoaudit.com or via post to our registered address and provide your up to date mailing address. Hard copy documents will be issued via Royal Mail.

CONSENT AND ACKNOWLEDGMENT

BY PROVIDING YOUR EMAIL ADDRESS YOU ACKNOWLEDGE THAT YOU CAN ACCESS AND RETAIN THE ELECTRONIC RECORDS IN THE FORMAT DESCRIBED ABOVE, YOU CONSENT TO HAVING THE AGENCY, WHETHER ON ITS OWN BEHALF, AND/OR ON BEHALF OF AN INSURER AND/OR THIRD PARTIES, PROVIDE RECORDS TO YOU ELECTRONICALLY VIA EMAIL OR OTHER ELECTRONIC MEDIA. YOU ACKNOWLEDGE THAT YOUR INSURANCE POLICY, ANY AND ALL POLICY RECORDS, WILL BE DEEMED TO HAVE BEEN DELIVERED TO YOU IF THEY ARE SENT TO YOUR EMAIL ADDRESS. MOTORMOT LTD ACCEPTS NO LIABILITY FOR INCORRECT EMAIL ADDRESSES, IT IS THE CLIENTS RESPONSIBILITY TO ENSURE THE CORRECT EMAIL ADDRESS IS USED AND TO INFORM DRIVEAWAY MOTORING SERVICES LTD OF ANY CHANGES TO THAT ADDRESS.

The Financial Conduct Authority (FCA) 

The FCA is the independent watchdog that regulates financial services. It requires us to give you this document. You use this information to decide if our services are right for you.

Whose products do we offer? 

The Auto Audit product is provided by Auto Audit Limited

Which service will we provide you with?

You will not receive advice or a recommendation from us. We may ask some questions to narrow down the selection of products that we will provide details on. You will then need to make your own choice about how to proceed.

What will you pay us for our services?

A fee ranging from £5 - £40 dependent of the product and term for the following products:

• Auto Audit
• Mechanical Breakdown Insurance
• Mot insurance
• Roadside Assistance
• Gap insurance

Ask us for a list of fees on our insurance or products.

Who regulates us?

Driveaway Auto Audit is an online trading style of Driveaway Motoring Services Ltd and is regulated & authorised by the Financial Conduct Authority. Our FCA registration number is 805869. You can check this on the FCA's Register by visiting their website at www.fca.org.uk/firms/financial-services-register or by contacting the FCA on 0207 066 1000.

Ownership

Driveaway Motoring Services Ltd is a privately owned limited company. Driveaway Auto Audit is trading style of Driveaway Motoring Services Ltd.

What to do if you have a complaint.

If you wish to register a complaint, please contact us:

In writing to Driveaway Motoring Services Ltd, 4 Myton Gables , Holioake drive , Warwick , CV34 6NN

By Telephone 01926 266150

If you cannot settle your complaint with us, you may be entitled to refer to the Financial Ombudsman Service in writing at Financial Ombudsman Service, Exchange Tower, London, E14 6SR or telephone 0800 023 4567.

Are we covered by the Financial Services Compensation Scheme (FSCS)? 

We are covered by the FSCS. You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim.

Insurance arranging and administration is covered for 90% of the claim, without any upper limit. Further information about the compensation scheme is available from the FSCS.

This document reference is : Auto Audit testing in 2025 V3